Refund Policy – INSTITUTIONAL EDGE
Effective Date: August 1st, 2025
Entity: INSTITUTIONAL EDGE
Website: https://www.institutional-funding.com
1. General Provisions
This Refund Policy governs the terms under which refunds may be issued for purchases made on or through the INSTITUTIONAL EDGE platform. By placing an order or subscribing to any service provided by us, you agree to this Refund Policy in full.
2. Non-Refundable Services
All purchases of digital services, subscriptions, access to evaluations, educational products, and platform-related features are final and non-refundable, except where required by applicable law.
Services rendered are considered consumed once access is granted or delivery is initiated. This includes, but is not limited to:
- Account evaluations
- Digital subscriptions
- Web platform access
- Courses, toolkits, or downloadable files
No partial refunds or pro-rata refunds are issued for unused portions of any service.
3. Exceptions (Where Applicable by Law)
In compliance with applicable consumer protection laws in the EU, you may be entitled to a withdrawal period of 14 days from the date of purchase only if the service has not been accessed, started, or delivered in full.
Once you have accessed, downloaded, or begun using the service, you expressly waive your right to withdraw from the contract.
To exercise a right of withdrawal (if applicable), you must notify us in writing at support@institutionalfunding.ro.
4. Disputes and Chargebacks
Improper or fraudulent chargebacks are treated as a breach of our Terms & Conditions. INSTITUTIONAL EDGE reserves the right to:
- Permanently ban access to its platform for users who initiate unjustified chargebacks;
- Report the incident to payment processors and relevant legal authorities.
If you believe you have a valid concern, we strongly encourage you to contact our support team before initiating any dispute:
Email: support@institutional-funding.com
5. Acceptance of This Policy
By purchasing from INSTITUTIONAL EDGE, you acknowledge and agree to this Refund Policy. If you do not agree with the terms outlined, please do not proceed with any purchases or subscriptions.
We recommend all users review this policy carefully prior to placing an order.
INSTITUTIONAL EDGE reserves the right to amend this policy at any time. Updates will be published on our website and will be effective from the date of publication.